78. Adding the XY problem to Your Solutioning Toolbelt | James Hou

James Hou is a developer and architect with 10 years of experience in the ecosystem. He focuses on solving complex problems in highly custom enterprise orgs and is currently a Senior Salesforce Consultant working at Google.

In this episode, James talked about how to break down a problem with the concept of XY problem from three different angles — daily tasks that affect your end-users, daily tasks that affect your own workflow, and problems that affect entire teams.


Proton Text is a complete SMS texting solution built for the Lightning Platform, and by one of our previous guests Pat McClellan.


Video Teaser

YouTube Video URL

Contact Me

If you enjoy this podcast, please reach me out to let me know your thoughts or simply say Hello. My (Xi’s) contact info:

Take care, until next time :)!

Leave a Reply